Engineering Quality Inspector (EQI)

Location: Haydock, Merseyside

Attendance: Hybrid (2 days a week from site)

Job type: Permanent / Full time

Salary: Competitive

Delkia is a specialist engineering and technology company for safety-related and mission critical systems in highly regulated sectors, including aerospace, clean energy and maritime sectors. Our offer incorporates: engineering design, technical consultancy and systems integration.

We believe that engineering is not just about technology, manufacturing and innovation. It’s about the people behind it. Delkia ensures that its teams are the focus of its business through passion, belief and simply a better way of working, resulting in great outcomes for our customers. We’re also proud to have signed the Armed Forces Covenant and invest in future talent through supporting STEM initiatives, apprenticeships, placements and summer interns.

Our Head Office is in Haydock, supported by facilities in Egremont, Cumbria. Alongside these locations, we have a network of skilled staff working across the UK, forming a dynamic and highly capable team.

Come and join a company that values our people and is growing fast.

Overview of the role:

We are currently searching for a proficient Engineering Quality Inspector to join our manufacturing department. You will ensure that products and systems meet certain required quality standards, perform independent inspection of manufacturing stages and investigate compliance related issues in the supply and manufacturing process. This role will report directly into the Production Manager.

**Please only apply for this job if you have an engineering background (preferably Electrical, Control and Instrumentation) and a strong knowledge in engineering inspection and quality assurance. This role is crucial to our production operations and therefore, we need the right candidate**

What you’ll be responsible for:

• Performing independent inspection of manufacturing stages to ensure compliance against the bill of materials (BoM) and adherence to process.
• Investigating issues identified from warranty claims and/or customer in use quality issues.
• Taking ownership of any issues identified, providing a rapid response, determining root cause and then liaise with internal stakeholders, component and part suppliers to discuss engineering changes and improvements.
• Engaging suppliers and the on-site production teams, working closely to resolve quality concern issues, effectively communicating with the relevant teams at all levels.
• Following on from the supplier discussions, you will also be responsible for managing resolution of the quality issue, robust problem resolution actions and closure of the issue using problem-solving methodologies.
• The successful candidate must also be comfortable in customer facing situations and will be able to represent the team in all quality forums, from initial investigation to senior management and engineering follow up meetings and feeding back to the supplier network. Governance structures will ensure the Engineering Quality Inspector (EQI) has the delegated authority to successfully deliver project outcomes.

Key Responsibilities and Measures:

• Continual improvement of the Quality Management System in the context of ensuring key production processes, procedures and documentation are in place to comply with national, industry and customer specific standards.
• To fully support, both the customer and accreditation body audits as well as coordinating any resulting conformance observations
• Handling various enquiries in relation to production quality related matters from internal and external stakeholders and support customer and supplier visits as necessary.
• Maintain, improve and drive forward shop floor processes by promoting and enforcing compliance.
• Represent the production quality department at internal and off-site meetings as required, may include supplier audits.
• Liaise with other departments to ensure delivery of conforming products to our customers.
• Lead problem solving and continuous improvement activity within the production setting.
• Develop and maintain relationships with key customers, suppliers and approval authorities.
• To support in the introduction of any accreditations deemed necessary to reach Delkia’s strategic direction
• To identify and highlight opportunities for improvement in day-to-day activities
• To work closely with all other departments to ensure cohesion and synergy between teams to achieve quality product to the customer on time

What you’ll bring:

• Qualified to HNC/HND standard (or above) in an engineering discipline related to electrical engineering, control and instrumentation, industrial automation and mechatronics (non-negotiable requirement)
• A background in engineering inspection and quality assurance.
• Solid understanding of Quality Management Systems.
• Proficient in the use of quality core tools around APQP
• Knowledge of AS9100, ISO9001 and Lean Sigma tools would be an advantage.
• Experience in problem solving and investigation methods such as; 8D, CAPA, 5-Whys

The Person:

• You will have a resilient approach and go the extra mile to improve standards and performance.
• Hold a strong customer focus attitude.
• Have excellent communication and leadership skills along with the ability to build great relationships.
• Have the willingness and enthusiasm to embrace change, look at new ways of working and support continuous improvement initiatives and projects.
• Have good IT Skills and be proficient in all Microsoft Applications.
• Be an analytical/logical thinker.
• Be able to demonstrate experience of problem solving and continuous improvement activity.

Armed Forces Covenant Commitment:

• As an Armed Forces Covenant Bronze Member, we commit to ensuring Armed Forces personnel leaving the service and Armed Forces Veterans and their spouses will be actively considered alongside other candidates to providing their qualifications are comparable to the job description. Please indicate your previous service in your application. This role has been mapped against the RN/Army/RAF career streams and is closely aligned with SNCO ranks (CPO, SSgt and CT/FS).

What we offer:

• Competitive salary
• Employers pension contributions of 5%
• 23 days holiday, plus 3 discretionary days to cover the Christmas closedown period (plus Bank Holidays)
• Birthday Day Off (in addition to your holiday entitlement)
• Healthcare cash plan – allowing you to reclaim the cost of everyday healthcare
• Volunteering time including 1 day for STEM related activities
• Professional Membership fees
• Free tea, coffee and fruit in the workplace
• Team collaboration and social events including a fully funded Christmas Party
• Cycle to Work scheme
• Free onsite parking
• Flexible working
• Training and development
• Excellent company standards
• Company bonus scheme
• Great team spirit

Our Vision:

To be the UK’s leading engineering and technology partner for safety-related and mission-critical systems.

Our Mission:

To enable a safer, more resilient world through the provision of engineering and technological solutions. We take pride in our role as a partner for safety-critical systems, ensuring the protection of people, assets, and missions that matter most.

Our Values:

• Collaboration and teamwork
• Integrity, trust and accountability
• Safety and security
• Client focused
• Positive social value and impact
• Continuous improvement

Our Purpose:

At Delkia we are driven by our purpose to protect lives and critical assets.

Equal opportunities: Delkia is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please be aware that many roles working for Delkia will be subject to UK national security vetting restrictions. Candidates must be eligible to live and work in the UK and satisfy requirements for national security vetting clearance as appropriate.

All applications will be dealt with in the strictest of confidence. If you require any reasonable adjustments during any part of the application process, please get in touch to discuss.

Note to Agencies: Delkia has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any unsolicited CVs submitted will be deemed as gifted to Delkia and any terms & conditions associated with the use of such CVs will be null and void.